An Introduction to Small Business Ops and Its Role In Your Business Infrastructure

***THIS COURSE OPENS ON OCTOBER 28, 2024. PRE-ENROLL NOW FOR EARLY BIRD RATES***
Are you are planning to start a business OR are you are an existing business owner?


Could you use practical methods to keep your biz organized, streamlined, & consistent?


Could you use templates & guidelines for easy standard operating procedures?


This Course Is For You!


Enroll in "Operations, Processes, & Procedures" Today and Start Organizing & Documenting Your Business Activities!


Here's What You Will Learn in This Course

Create Smooth Operations


In this second installment of the 6-part "Creating Successful Operations" series, you’ll be introduced to the key role of Ops as it relates to the most critical parts of your biz..


We'll discover the importance of Business Processes and Business Process Management as tools to strengthen your existing operations and lay a foundation for future growth.

In This Course We'll Review:

• Definition, Role, & Importance of Operations
• Key Components of Business Operations
• Ops in the Small Biz Infrastructure Matrix
• Standard Operating Procedures (S.O.P.'s)
• Business Processes & Process Flows
• Helpful, Practical Resources & Tips


Resources Included in This Course

Downloadable, Printable Workbook


Downloadable S.O.P. Templates


Toolkit of Recommended Apps & Resources




Here's the Course Breakdown

***THIS COURSE OPENS ON OCTOBER 28, 2024. PRE-ENROLL NOW FOR EARLY BIRD RATES***

Choose a Pricing Option

What People Are Saying About This Course

"This course is really helping me connect the dots of information and practically implement it."

-- Emmanuela M., Course Student

"This course is very user friendly."

-- M. Slaymon, Course Student

"This course has provided me with a plethora of tools and resources to start my business and work toward Complete Excellence."

-- La'Keisha D., Course Student

Meet Your Facilitator

Bridgette V. Baker, President

PBCi, LLC


Bridgette founded PBCi in an effort to use her 20+ years of operations and training experience to contribute to the prosperity of others. As an entrepreneur, she utilizes her corporate experience, down-to-earth nature, and big heart to provide creative training and consulting services to small businesses and public sector organizations. To learn more about PBCi, visit pbciusa.com.

Frequently Asked Questions


It looks like this course is part of a series. Is a course bundle available?

Yes! The 6-part "Creating Successful Operations" Series course bundle is available for enrollment.


How soon can I apply this course topic to my business?

The "Creating Successful Operations" Series was designed for aspiring entrepreneurs, start-ups, and existing small businesses - so you can apply what you learn in this course as soon as you're ready!


Does PBCi have any other resources I can use with the course?

The course includes several resource recommendations and links. For helpful articles, tips, and resource alerts, subscribe to the PBCi Buzz newsletter below.


Does PBCi offer any offline support services after I complete the course?

Absolutely! PBCi specializes in practical consulting solutions for small businesses and business start-ups. Schedule a Free Consultation today!